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Welcome and congratulations on your home loan purchase!  Below you can access your loan details, make a payment through the Borrower Portal and view a list of frequently asked questions.  Your mortgage is supported by local housing expertise. Montana Board of Housing provides dedicated in-house servicing for specific loans, including the Veteran's Home Loan Program and Habitat for Humanity.  

All other eligible mortgage programs closed after January 2025 are serviced by the Idaho Housing Finance Agency.  To access your loan, please follow this link: HomeLoanServ.

Welcome Home
Welcome Home
Questions about the home mortgage and loan servicing process? This short packet answers common homeowner questions, provides tips on household budgeting and clarifies loan servicing terms and policies.
Access Your Mortgage Account
Access Your Mortgage Account
The borrower portal view provides 24/7 access to your mortgage account, including payment history, year-end information, and escrow details. Online payments are now available!
Frequently Asked Questions
Frequently Asked Questions
How to make payments, late and missed payments, options to prevent foreclosure, mortgage relief scams, occupancy requirements and more.

Mortgage Servicing

WARNING: FRAUDULENT CALLS!  We will NEVER call you asking for personal information, information about your loan, and we do not have a third-party servicer servicing your loan. If you think you have received a scam call, hang up. For questions, call the number listed on your mortgage statement.

Commitment to Fair Housing 

The Montana Board of Housing makes all determinations with respect to the adequacy of the borrower’s income in a uniform manner without regard to race, color, religion, sex, national origin, familial status, handicap, marital status, actual or perceived sexual orientation, gender identity, source of income of the borrower or location of the property.

Fair housing violations and complaints may be reported online using the U.S. Housing and Urban Development Form 903 online complaint, contacting HUD’s local Fair Housing and Equal Opportunity Regional Office or by calling the Fair Housing Complaint Hotline at 1-800-669-9777.

Visit our page on fair housing for more information. 

Annual Statements

The Montana Board of Housing mails two statements to borrowers each year:

  • A year-end statement is issued in January for tax purposes and includes details on interest, taxes, insurance and mortgage principal paid during the prior year.
  • The escrow account disclosure statement details monthly applied payments and disbursements for property taxes and insurance from the borrower’s escrow account. Additional escrow analysis information is included in the Welcome Packet.